Straight answers before you commit
Questions are part of making a smart decision.
Understand the pricing, agreements, ownership, technology and working relationship before approving anything.
Start here
No technical background required.
These answers explain the standard Alpha Intellux approach. Your final scope, pricing, responsibilities and service terms are always provided in writing before paid work begins.
Getting started
Choosing the right first step
What exactly does Alpha Intellux build?
Alpha Intellux builds websites and connected customer systems for businesses that grow through calls, quote requests, consultations and appointments. Depending on the business, that can include high-converting service pages, intake forms, booking, missed-call text response, email and text follow-up, Google Business Profile improvements, review-request systems, AI assistance, lead organization and custom customer journeys.
Do I need an entirely new website?
No. If your current website still represents the business well, Alpha Intellux can keep it and connect selected tracking, response, booking and follow-up tools around it. A rebuild is recommended only when the current site is limiting clarity, credibility, mobile usability or conversion.
What if I only want a straightforward website without all the additional tools?
Choose the New Website foundation at $199 per month and leave every optional add-on unselected. It includes a professionally designed, mobile-ready website with up to five pages, hosting, lead forms, foundational SEO, routine updates and reporting.
What if I do not know what I need?
Schedule a phone call with Brian before selecting anything. He will review your current website, ask how customers reach your business and recommend the simplest useful starting setup. Call (630) 936-7490 or email brian@alphaintellux.com.
What are the standard foundation and add-on prices?
Connect an existing website for $129 per month or choose a new website with up to five custom pages for $199 per month. Optional monthly add-ons are: missed-call text response $69, booking and reminders $69, email and text follow-up $99, Google review requests $69, AI website assistant $149 and AI voice receptionist from $299 plus applicable usage. Custom features and unusual integrations receive a separate written price.
Can I start with the foundation and add tools later?
Yes. You can begin with a new or existing website foundation and add response, booking, follow-up, review or AI tools later. Brian confirms any scope and price change in writing before it begins.
Can I talk with Brian instead of building an estimate online?
Yes. Call (630) 936-7490 or email brian@alphaintellux.com. The pricing page is there to make costs easier to understand, not to replace a conversation.
Launch rewards and referrals
Two ways to share in the launch
What is the Founding Client Credit?
The first five qualifying businesses to begin working with Alpha Intellux can receive a one-time account credit based on the recurring monthly total they choose: $200 for totals under $500 per month, $350 for totals from $500–$899 per month and $500 for totals of $900 per month or more. The credit can be applied to recurring service, additional pages or another approved Alpha Intellux project and will appear in the final written proposal.
Can I refer my own business and receive the cash referral reward?
Your own business may qualify for the Founding Client Credit, but it is not treated as a cash referral. Referral rewards recognize an introduction to a separate business. This keeps the program fair while still giving an early client a meaningful launch benefit.
How do I make sure a referral is credited correctly?
Make a direct introduction by email, group text or social message and include Brian together with the owner or decision-maker whenever possible. Identify the business, the best contact information and what they may need. The referral must be a new lead that is not already in an active Alpha Intellux conversation. You can use the prepared referral email to make that easy.
How much is the referral reward and when is it issued?
A qualifying referral earns $200 when the new client’s recurring monthly total is under $500, $350 when it is $500–$899 or $500 when it is $900 or more. The reward is issued after the referred business signs its agreement, makes the required payment and remains active for 30 days. Only one person can receive credit for a referred business, and the reward is not a commission on future payments.
Can I receive a Founding Client Credit and referral rewards?
Yes, when they involve different businesses. You may receive the Founding Client Credit for your own qualifying business and separately earn referral rewards for other companies you introduce. The same business cannot receive both benefits as a self-referral.
Pricing and agreements
Costs, contracts and payment options
Does sending an estimate create a purchase or commitment?
No. The pricing page sends your selected foundation and optional add-ons to Brian. Nothing is purchased and no contract begins until the final scope, usage allowances, responsibilities, pricing and payment terms are presented and approved in writing.
Are there contracts or minimum terms?
The New Website foundation currently shows a 12-month initial term. Connecting an existing website currently shows a 6-month initial term. Optional add-ons, voice coverage and custom work follow the term stated in the final written proposal. You will see the exact agreement before payment or work begins.
Can I pay monthly or pay everything upfront?
Yes. Monthly billing uses the displayed total for your foundation and selected recurring add-ons. If you choose the annual upfront option, you receive 12 months of recurring service for the price of 10, saving two full monthly payments. The estimator shows the exact dollar savings. Separately scoped custom projects and metered usage are not part of that discount.
How is the annual upfront price calculated?
The upfront total is 10 times your recurring monthly estimate. The $129 Existing Website foundation is $1,290 upfront for 12 months, saving $258. The $199 New Website foundation is $1,990 upfront for 12 months, saving $398. If you select add-ons, the page recalculates both the upfront total and savings immediately.
Is a payment required before I can review the final scope?
No. You can send an estimate or submit an audit request without paying. Before paid work begins, you receive the approved scope and payment expectations in writing. The applicable first monthly payment, annual payment or custom-project payment is then handled according to that agreement.
Could phone, text, email or AI usage create additional charges?
Yes, when usage exceeds an included allowance or requires a higher service level. Those costs depend on actual call volume, message volume and AI use. Relevant allowances and metered costs are disclosed before activation so they are not hidden inside a vague monthly bill.
Does fair pricing mean Alpha Intellux will always be the cheapest option?
No. Fair pricing means every charge has a clear purpose, the work can be supported responsibly after launch and you are not forced into inflated retainers or unnecessary bundles. Alpha Intellux is built to provide strong value and transparent scope—not to win work with an unsustainably low teaser price that later turns into surprise charges or neglected service.
Can displayed pricing change?
The displayed foundation and add-on prices cover the standard scope listed on the Build & Price page. A custom requirement, unusual integration, higher usage level or changed scope may affect the final price. Any difference must be explained and approved before it becomes part of the project.
Cancellation and transition
A clear exit should be part of a fair agreement
How do I cancel after the initial term?
Unless the signed agreement states a different renewal arrangement, recurring service normally continues month to month after the initial term and can be ended with 30 days’ written notice. The notice period allows time to complete billing, export eligible data and confirm whether your website will be transferred, moved to separate hosting or maintained under a different scope.
What if I want to cancel before the initial term ends?
You may keep the system active and complete the remaining term, or request an available early-exit and transition option. Any buyout, remaining installments or other early-termination amount will be stated in the signed service agreement—not invented after you ask to leave. Approved one-time work, metered usage and past-due balances remain payable. Alpha Intellux will explain the available paths before you sign.
Will I lose my entire website and have to start from scratch?
No. Your domain, approved business content and customer data remain yours. After the account is current, eligible completed custom website files can be transferred or moved to a separate hosting arrangement so the core site does not need to be rebuilt solely because managed service ended. A transition may require a separate migration scope when another platform or provider is involved.
Which parts stop working when managed service ends?
Hosted or licensed features such as the CRM, phone number, texting, email automation, forms, booking, reporting, AI assistants and connected workflows depend on active third-party services and ongoing configuration. They stop at the end of service unless the client establishes the required replacement accounts, licenses and connections. Before deactivation, Alpha Intellux can identify what transfers, what must be replaced and what transition help is available.
What if I paid the year upfront?
The upfront option purchases the agreed 12-month service period at the price of 10 months. It is generally committed for that period rather than treated as a month-to-month deposit. Any refund right, exceptional termination event or transition cost will be stated in the signed agreement before payment.
Websites and ownership
What belongs to your business
Do I keep my domain, content and customer data?
Yes. Your domain, approved business content and customer data remain yours. The final agreement will identify any licensed software, hosted functionality or third-party service that cannot legally be transferred as original source code.
Can Alpha Intellux work with my current domain?
Yes. A domain can usually remain with its existing registrar and be connected to the new website. You should retain ownership and administrative access rather than surrendering control to an agency.
How many pages are included with a new website?
The $199-per-month New Website foundation includes a maximum of five custom pages. Additional standard pages can receive a simple one-time price in the written scope. Advanced calculators, portals, custom applications or unusually complex integrations require a separate review.
Will my website work on phones and tablets?
Yes. Mobile optimization is part of your website foundation. Layout, navigation, forms, buttons and essential customer actions are tested for common screen sizes before launch.
Does my website include SEO?
Yes. Every new website includes foundational on-page and technical SEO across the agreed pages: clear page structure and headings, descriptive title tags and meta descriptions, mobile-responsive layouts, crawlable navigation, clean URLs, image alt text where appropriate, and basic indexing controls. Your copy and page organization are also structured to help search engines and customers understand your business and services. This creates a strong search-ready foundation, but it does not guarantee rankings or include an ongoing campaign for recurring content production, backlink outreach, or intensive competitive keyword work.
Can you guarantee more leads, rankings or revenue?
No responsible provider can guarantee a specific business result. Alpha Intellux can improve clarity, response speed, customer paths, follow-up and measurement, but results also depend on the offer, market, traffic, reputation, sales process and service delivery.
Google visibility and reviews
Strengthen the first impression people often see before your website
Can Alpha Intellux improve my Google Business Profile?
Yes. The Google Business Profile Enhancement reviews eligible business details, categories, services, descriptions, links and contact paths so people who find you in Google Search or Maps can understand the business and take the right next step more easily. Your business retains ownership of its profile, and every change is based on accurate, client-approved information.
How does the Google Review Growth System work?
It creates a consistent, respectful process for asking real customers to share honest feedback after an appropriate customer milestone. The workflow can include approved messages, timing, reminders and a direct path to the business’s Google review page, with suppression rules to avoid repeatedly contacting the same person.
Can you guarantee Google rankings or a certain number of reviews?
No. Rankings and customer participation depend on factors no responsible provider controls. Alpha Intellux can improve profile completeness, customer paths and the consistency of honest review requests, but never promises rankings, purchases reviews, creates fake feedback or guarantees that a customer will respond.
Is ongoing local SEO included?
New websites include a strong foundational SEO setup, and the optional profile enhancement improves key information in Google Search and Maps. Ongoing content production, competitive keyword campaigns, backlink outreach and full local-search management are not silently bundled into the New Website foundation. If a broader campaign is appropriate and available, it receives its own clear scope and pricing.
AI and communication
Useful assistance with clear boundaries
Will an AI assistant invent answers or say something inappropriate?
AI can make mistakes, so approved information, response boundaries, prohibited topics, handoff conditions and testing are established before launch. Important pricing, professional advice, unusual requests and sensitive situations should be routed to a person.
Can the AI phone receptionist transfer calls or book appointments?
It can be configured to answer approved routine questions, gather caller details, qualify basic needs, transfer calls under defined conditions and book eligible appointments. The exact flow depends on your business and is tested before customer calls are routed through it.
Will automated messages sound generic?
They should not. Messages, tone, timing and stopping rules are reviewed around the way your business communicates. Automation is most useful when it feels relevant and helpful—not when it floods customers with repetitive messages.
Can a customer reach a real person?
Yes. Human handoff rules can be built into phone, chat and messaging flows. The goal is to handle routine friction efficiently while making it clear when a team member should take over.
Do I have to use AI?
No. Booking, forms, missed-call response, reminders, review requests and organized follow-up can all create value without an AI conversation tool. AI is recommended only when it solves a useful problem for the business and its customers.
Launch and support
What happens after you approve
How long does a project take?
Timing depends on scope, content, access, approvals and integration complexity. A realistic schedule is provided after requirements are confirmed. A requested launch date is not considered final until the necessary materials and approvals are available.
What will you need from me?
Usually: accurate business details, services, offers, brand assets, existing access where relevant, approved customer-facing information and timely feedback. Alpha Intellux organizes what is needed so you are not left guessing.
What support is included after launch?
The included support depends on your website foundation and selected add-ons. Routine updates, monitoring, reporting and system management are described in the final scope. Larger redesigns, new integrations or new campaigns may require separate approval.
Will my system automatically receive every new technology?
No. New capabilities are evaluated for usefulness, reliability, cost, privacy and customer experience. Alpha Intellux recommends practical improvements when they are likely to earn their place rather than adding technology simply because it is new.
Can Alpha Intellux work with businesses outside Colorado or the United States?
Many website, communication and automation projects can be managed remotely. Availability depends on time zones, local communication rules, privacy requirements, phone availability and the specific services requested.
Cost and system audits
Getting an independent second opinion
Is the initial audit request free?
Yes. Submitting the request and having Brian review the information you provide costs nothing. If your situation requires account access, extensive investigation or a formal written audit, Brian will explain the deeper scope and price before any paid work begins. The request form does not authorize a charge, subscription or system change.
Who is the Cost & System Audit for?
It is for a business that already pays for a website, phone system, customer database, texting, booking, reviews, automation, AI tools or agency management and wants to know whether the complete setup is effective, duplicated, unnecessarily complicated or priced far above its useful value.
Does requesting an audit mean I have to rebuild with Alpha Intellux?
No. If your current setup is effective and fairly priced, Brian will tell you. The goal is to identify what should stay, what is wasting money and what—if anything—deserves improvement.
Do you need passwords to begin an audit?
No. The initial review can begin with your website, invoices, service descriptions, current workflow and concerns. Access should be requested only when it is genuinely needed and handled under the agreed security process.
Still have a question?
Ask Brian directly before choosing anything.
Clear answers should come before a proposal, payment or commitment.

